Order Processing, Shipping, & Returns
Order Processing
- Orders are processed in 2-3 business days, excluding weekends and holidays.
- Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.
- If you have any questions about your order, please contact us right away at Call us 1-800-230-8190 | Monday-Friday, 9AM-5PM EST (closed on U.S. federal holidays). We will be unable to make changes to your order once it has been shipped.
- Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order amount minus shipping if an order is returned in good condition due to an incorrect address.
Shipping Policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
- For simple flat rate shipping: We offer $3.99 flat rate shipping to the continental USA
Returns Processing
We will happily refund the original purchase price for any new, non-used item returned with an original sales receipt or packing slip, returned within 15 days of purchase. We accept returns up to 15 days after delivery.
If the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return. To process a return, you must contact our Customer Service desk prior to sending your order back to get a Return Authorization. Kids2Shop does not pay the shipping for items that are being returned.
Overall rating: 0.0 / 5 from 0 reviews.
AI Generated Review Summary
The Baby Einstein Ocean Explorers Sensory Splash Water Mat is a refillable water mat designed for infants and toddlers aged 0-36 months. It engages babies in sensory play, helping them learn cause and effect through water play. The mat features floating sea creatures and is made of durable, easy-to-clean material.
Summary topics
- Sensory Stimulation (64%): A substantial number of customers loved the Sensory Splash Water Mat for its ability to stimulate babies' senses.
- Material Quality (11%): It was noted by customers that the material is of good quality and holds up well over time.
- Water Play (17%): A significant number of customers loved the water mat for its ability to help their babies roll over.
- Color Brightness (19%): Many customers appreciated the bright and entertaining colors of the product. However, some mentioned the lack of movement.
- Sea Creatures Engagement (11%): Customers expressed appreciation for the vibrant and colorful sea animals that keep their little ones' attention.
Review topics: ["colors","material","size","mat","design","fun","quality","toy","pictures","feels","water","addition","baby","animals","play","textures","shapes","experience","itâ\u20AC™s","surface","activities","tummy","stretchy","motor skills","sea creatures","toddler","characters","store","parents","mess"].
Review highlights
- "I love the colors and animals and how Im able to add warm water in it for her." —
- "This is an amazing sensory splash mat it’s very attractive and has bright colors to keep your little one entertained." —
- "Great product thick material and refillable." —





