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"I am trying to put together the swing, and they left a red plastic piece on the swing arm assembly, and it is impossible to get off. A black plastic piece is also stuck on the control module assembly. We need a refund or a new swing."
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
We will happily refund the original purchase price for any new, non-used item returned with an original sales receipt or packing slip, returned within 15 days of purchase. We accept returns up to 15 days after delivery.
If the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return. To process a return, you must contact our Customer Service desk prior to sending your order back to get a Return Authorization. Kids2Shop does not pay the shipping for items that are being returned.
Overall rating: 4.275862 / 5 from 87 reviews.
The Ingenuity SimpleComfort Multi-Direction Compact Vibrating Baby Swing offers a compact design, soothing vibrations, and a machine-washable seat. It features multiple swing directions, calming music, and a gentle touch control panel. Parents appreciate its ability to soothe babies and its stylish, neutral design.
Review topics: ["fabric","colors","material","swing","design","assembly","quality","baby","positions","fits","seat","ability","features","gender","footprint","experience","speeds","sounds","music","improvements","niece","gift","space","option","machine","batteries","front","use","periods of time","cover"].
"I am trying to put together the swing, and they left a red plastic piece on the swing arm assembly, and it is impossible to get off. A black plastic piece is also stuck on the control module assembly. We need a refund or a new swing."
"My daughter loved this swing, as did I. But sadly, it quit working after only about 4 months. It turns on but only for about 10 seconds then shuts off"
"I received this as a gift and the seat part came broken and I didnt have the receipt to return or exchange and after talking to customer service on here they helped me out and sent me a whole new one! They were so helpful and kinds i had a very good experience talking to them. I will be buying more of this brand!!"
"My daughter for this for her baby shower. The control panel motor died after using it for less than a month. Is there any way to get a replacement control panel motor?"
"My daugther is 4 months old and she love this swing since she was a newborn. Only downfall is I’m trying to look for a seat cover replacement my dog chewed up the buckle part and now I can’t use the swing anymore it’s not safe for my daugther. It would be a waste if I throw it away. 🥲"
"I received this as a gift and the seat part came broken and I didnt have the receipt to return or exchange and after talking to customer service on here they helped me out and sent me a whole new one! They were so helpful and kinds i had a very good experience talking to them. I will be buying more of this brand!!"
"My daugther love this swing and it’s easy to wash the seat cover. I wish they sell a seat cover replacement my dog chewed up buckle part. It’s hard to find that part for that swing."
"My daugther love this swing and it's easy to wash the seat cover. I wish they sell a seat cover replacement my dog chewed up buckle part. It's hard to find that part for that swing."
"I brought this Swing about 3 months ago. My baby girl didn’t like at first but now she falls asleep in the swing and the different speeds help l. Right now she is on the second speed and she loves it. We doing really care for the music or the vibration. The good part is you don’t have to use either if you don’t want to."
"I brought this Swing about 3 months ago. My baby girl didn't like at first but now she falls asleep in the swing and the different speeds help l. Right now she is on the second speed and she loves it. We doing really care for the music or the vibration. The good part is you don't have to use either if you don't want to."